Privacy Policy

Last updated: 05/11/2025

1. Introduction

Kans and Kandy (wholesale) Charitable Trust (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This privacy policy explains how we collect, use, store, and protect your information when you visit our website or apply for funding through our online application form.

We act as a Data Controller for the personal information collected through our website and funding applications, meaning we determine how and why your data is processed.

If you have any questions, please contact us at;

Email: I.Marley@KansAndKandy.co.uk
Address: Unit 1 Colima Avenue Sunderland Enterprise Park Sunderland, SR5 3XB

2. What information we collect

We may collect, use and store the following information:

a) Information you provide directly

When you complete an application form or contact us, we may collect:

• Full name and contact details (email, phone, address)
• Organisation details (if applicable)
• Project and funding information
• Financial details (for assessing eligibility and making payments)
• Supporting documents (such as proof of eligibility, accounts, or safeguarding policies)

b) Automatically collected information

When you use our website, we may collect:

• IP address
• Browser type and version
• Device information
• Cookies and usage data (see our Cookie Policy below)

3. How we use your information

We will only use your personal data when the law allows us to.
We may use your information to:

• Assess and process your funding application
• Communicate with you about your application or enquiry
• Maintain charity records and comply with our legal obligations
• Monitor and evaluate the effectiveness of our grant programmes
• Improve our website and user experience

We do not use your data for marketing without your explicit consent, and we never sell your information to third parties.

4. Lawful basis for processing

Under GDPR, we rely on the following lawful bases:

• Consent: When you agree for us to process your information (e.g. ticking consent boxes).
• Contract: When processing is necessary for assessing and managing your application.
• Legal obligation: When we are required to comply with charity or financial regulations.
• Legitimate interest: For activities necessary to operate and improve our charitable services.

5. How we store and protect your data

We take appropriate technical and organisational measures to keep your information secure, including encryption, secure servers, and limited access to authorised staff only.

Your personal data will only be kept for as long as necessary to fulfil the purposes we collected it for – typically up to 7 years after the end of a funding relationship, in line with charity and financial recordkeeping requirements.

After this period, your data will be securely deleted or anonymised.

6. Sharing your information

We may share your data with:

• Our trustees and grant assessors (for decision-making)
• Professional advisers (e.g. accountants, auditors)
• Regulators such as the Charity Commission or HMRC (where legally required)

We will never share your personal information with third parties for marketing or unrelated purposes.

7. Your data protection rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct any inaccurate or incomplete information
• Request deletion of your data (where legally possible)
• Restrict or object to certain types of processing
• Data portability (transfer of your data to another organisation)
• Withdraw consent at any time, where applicable

To exercise any of these rights, please contact us at I.Marley@KansAndKandy.co.uk.
We aim to respond within one month of receiving your request.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk

8. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, so please review their privacy policies separately.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, and significant changes will be clearly highlighted.

Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how our site is used, remember your preferences, and improve your experience.

Types of cookies we use

Managing cookies

When you visit our site for the first time, you’ll see a cookie consent banner allowing you to accept or manage your preferences.
You can also control cookies through your browser settings at any time.

Note: Blocking some cookies may affect how the website functions.

For more information on cookies, visit www.aboutcookies.org.

Contact us

If you have any questions about this policy or how we handle your data, please contact:

Email: I.Marley@KansAndKandy.co.uk
Address: Unit 1 Colima Avenue Sunderland Enterprise Park Sunderland, SR5 3XB